eJAS Problem reports

Good Morning,

 

There are two eJAS problem reports currently being worked by IT Solutions that could affect your process of reporting monthly participation.  Examples are below;

 

1.    PR 56124 - A client has a JT component opened from 9/1/09 and a scheduled end date of 10/31/09.  The contractor accepts the component on 9/1/09 and then refers back on 9/23/09.  The DSHS case manager closes the component with an actual end date of 9/30/09.  When the contractor views the Multiple Client Monthly Participation page, the Hover date will show 9/1/09 through 9/30/09.  They are expecting to see 9/23/09 which was the refer back date.  When you access the client and look at their individual Client Monthly Participation page, it shows the JT component with a Hover date of 9/1/09 through 9/23/09 for the contractor and then 9/24/09 through 9/30/09 for DSHS.

There are two elements to note; 1) The recent modification in eJAS only de-obligates us from the requirement to report as of the RB date, it does not automatically close the component or enter the Actual End date.  Those two actions must still be completed by the case manager.  Until the fix is implemented you may check the accuracy of the hover date by going to the individual client participation page.

 

2.     PR 45445- This is one where the DSHS case manager puts in an actual end date on a component to close it, but the system is not assigning that end date to the contractor.  Now this does not happen on all cases, but when it does, it requires a datafix for us to manually put in that end date.  These you can see by looking at the component history.  The component will have an actual end date of say 9/30/2009, but the contractor will show an end date of 00/00/0000.  

Ex:

Top of Form C	PE	PRE-EMPLOY	09/22/2009	02/19/2010	10/21/2009	40		034DGC	IC	11/30/2009	Refer Back-Parent Has No Childcare
	3AZ--10/06/2009-00/00/0000 Bottom of Form

Cases meeting this description should be noted and referred to the EJAS help desk for a datafix to manually enter the date.   Hope this assists in providing some clarification to recent issues.  Please continue to advise should additional circumstances occur.

 

Thank you,

D. Marie Bruin
Policy Associate
Workforce Education
State Board for Community & Technical Colleges
1300 Quince St. SE
P.O. Box 42495
Olympia, WA 98504-2495
ph: 360-704-4360 fax: 360-704-4418 Fax

e-mail: mbruin@sbctc.edu